How We Help Teams Transform Care, Deliver Value, and Stabilize Lives

We work at the intersection of public policy, excellence in clinical care, and system redesign.

Our technical assistance spans that spectrum:

• Data analysis, person and systems-based root cause analyses,

• Care delivery redesign within context of resources and timeframes to achieve a specific aim,

• Coaching that draws upon successes and failures from thousands of hours coaching other like-efforts, pacing, optimizing, engaging and empowering staff in new team-based and cross-continuum models of care,

• Use of measurement to track and trend performance ahead of lagging formalized claims-based analyses, use of operational dashboards,

• Guiding small scale tests of change, educating on concepts, re-skilling, and sharing stories of success and tales of caution to encourage and motivate teams on the path to success.

We draw upon our experience leading >1,000 teams over the past 15 years to transform care in ways that are data-informed, systems-based, clinically credible, operationally feasible, locally adaptable -and measurably effective.